Payment Policy

At Yoursserop, we are committed to providing a seamless, secure, and transparent shopping experience for all of our valued customers. To ensure that your transactions are safe, easy, and efficient, we have created a clear and concise payment policy. Please take a moment to familiarize yourself with our payment procedures and guidelines.

Accepted Payment Methods:

To make your shopping experience more convenient, we accept a variety of payment methods. These include:

1. Credit and Debit Cards:

   • Visa, MasterCard, American Express, and JCB credit and debit cards are accepted. When using a credit or debit card, please ensure that the cardholder information matches the details provided during checkout to avoid any payment processing delays.

Order Processing and Payment Authorization:

Once you place an order, the payment processing system will verify your payment method. This process usually takes a few moments to complete. Here are the steps we follow:

1. Payment Verification:

   • Our payment system verifies the transaction to ensure that the details provided are correct and that funds are available. If any discrepancies arise during verification, we will notify you via email or phone. Please make sure your contact information is up-to-date during checkout.

2. Order Confirmation:

   • Once your payment is authorized, we will send you an order confirmation email. This confirmation will include the details of your purchase, including the items you’ve ordered, the total cost, and an estimated delivery date.
   • If for any reason your payment fails, you will be notified immediately. In such cases, please review the payment details and try again.

3. Transaction Security:

   • We use secure and reliable payment gateways to process all transactions. These payment gateways comply with the highest security standards to ensure your information is protected at all times.
   • Your personal data, including credit card details and billing address, are encrypted using SSL technology, which prevents unauthorized access to sensitive information during the transaction process.
   • We do not store your credit card information on our servers to guarantee your security and privacy.

Currency and Pricing:

1. Currency:

   • All prices displayed on our website are in United States Dollars (USD). If you are shopping internationally, please be aware that the final amount charged to your card may vary depending on your bank’s exchange rates.

2. Pricing Changes:

   • While we strive to keep our prices stable, we reserve the right to change our prices at any time due to factors such as inventory availability, supplier pricing changes, or market fluctuations. Prices may be updated without prior notice, but rest assured that the price shown at checkout is the price you will be charged.

3. Discounts and Promotions:

   • Occasionally, we may offer discounts, sales, or promotional codes. These discounts may only be valid for a limited time and cannot be combined with other offers unless stated otherwise. Please ensure that you enter the promotional code during checkout to apply any applicable discounts to your order.
   • Any applicable discounts or promotional offers will be reflected at checkout before payment is processed. Be sure to check for these savings before completing your transaction.

Sales Tax:

• Sales tax will be applied to your order based on the state or country to which the order is being shipped. Tax rates vary depending on the location of your shipping address.
• The sales tax amount will be calculated and displayed at checkout before you confirm your order. If applicable, you will be able to see the breakdown of your order total, including the cost of the items and the sales tax.

Order Confirmation and Invoices:

Once your payment is successfully processed, we will email you an order confirmation. This email will include:

1. Order Number: A unique reference number that you can use to track your order.
2. Itemized List of Purchased Products: A detailed list of the items you ordered, including their quantities and prices.
3. Billing and Shipping Information: The address and contact details we have on file for you.
4. Estimated Delivery Date: The expected date your order will arrive at the shipping address.

If you do not receive an order confirmation email, please check your spam or junk folder. If you still cannot find it, please contact us so we can assist you further.

Refunds, Cancellations, and Disputes:

1. Order Cancellations:

   • If you wish to cancel your order after payment has been made, please contact us immediately. We aim to process and ship orders quickly, so cancellations are not always possible once the order has been dispatched.
   • If we cannot cancel your order, we will guide you through our Returns and Exchanges Policy for further steps.

2. Refunds:

   • Refunds will be processed according to the payment method used during the purchase. If you made a payment using a credit card, the refund will be issued back to the same card. Please note that refunds may take a few business days to reflect in your account, depending on your bank's policies.

3. Payment Disputes:

   • In the event of a dispute regarding a payment, please contact us immediately. We will work with you to resolve any issues as quickly as possible. We ask that you do not initiate a chargeback without contacting us first, as we are committed to finding a solution that satisfies both parties.

Final Thoughts and Customer Support:

At Yoursserop, we want your shopping experience to be as enjoyable and hassle-free as possible. If you have any questions or concerns regarding your payment, please don’t hesitate to get in touch with our customer support team. We are here to assist you with any aspect of your order, from payment inquiries to product details.

You can reach us at info@yoursserop.shop or by calling +1 662-776-3151. We value your business and are committed to ensuring that your shopping experience with us is positive and secure.

Thank you for choosing Yoursserop, and we look forward to serving you!